fix: ajusta estados que aparecem para o usuário

right_settings.txt

+#<ObjectManager::Attribute:0x000055ed42c149b0
+ id: 6,
+ object_lookup_id: 2,
+ name: "state_id",
+ display: "State",
+ data_type: "select",
+ data_option:
+  {"relation"=>"TicketState",
+   "nulloption"=>true,
+   "multiple"=>false,
+   "null"=>false,
+   "default"=>2,
+   "translate"=>true,
+   "filter"=>[2, 1, 3, 4, 6, 7, 8, 9, 10, 11],
+   "maxlength"=>255,
+   "historical_options"=>{}},
+ data_option_new: {},
+ editable: false,
+ active: true,
+ screens:
+  {"create_middle"=>
+    {"ticket.agent"=>{"null"=>false, "item_class"=>"column", "filter"=>[2, 1, 4, 8, 9, 10, 11]},
+     "ticket.customer"=>{"item_class"=>"column", "nulloption"=>false, "null"=>true, "filter"=>[1], "default"=>1}},
+   "edit"=>{"ticket.agent"=>{"nulloption"=>false, "null"=>false, "filter"=>[2, 4, 8, 9, 10, 11]}, "ticket.customer"=>{"nulloption"=>false, "null"=>true, "filter"=>[4], "default"=>4}}},
+ to_create: false,
+ to_migrate: false,
+ to_delete: false,
+ to_config: false,
+ position: 40,
+ created_by_id: 1,
+ updated_by_id: 1,
+ created_at: Mon, 23 Aug 2021 12:19:50.784000000 UTC +00:00,
+ updated_at: Mon, 24 Oct 2022 13:02:45.715000000 UTC +00:00>
\ No newline at end of file

settings-customization/filter_states.rb

+attribute = ObjectManager::Attribute.get(object: 'Ticket',name: 'state_id',)
 attribute.screens['create_middle']['ticket.agent']['filter'] = Ticket::State.where(name: ['new','open','pendente','aguardando resposta','resolvido','retorno','closed']).pluck(:id)
 attribute.screens['edit']['ticket.agent']['filter'] = Ticket::State.where(name: ['open','pendente','aguardando resposta','resolvido','retorno','closed']).pluck(:id)
-attribute.screens['create_middle']['ticket.customer']['filter'] = Ticket::State.where(name: ['']).pluck(:id)
-attribute.screens['edit']['ticket.customer']['filter'] = Ticket::State.where(name: ['']).pluck(:id)
+attribute.screens['create_middle']['ticket.customer']['filter'] = Ticket::State.where(name: ['new']).pluck(:id)
+attribute.screens['edit']['ticket.customer']['filter'] = Ticket::State.where(name: ['closed']).pluck(:id)
+attribute.screens['edit']['ticket.customer']['default'] = 4
 attribute.save!
 ObjectManager::Attribute.get(object: 'Ticket',name: 'state_id',).screens['create_middle']['ticket.customer']['filter']
 ObjectManager::Attribute.get(object: 'Ticket',name: 'state_id',).screens['edit']['ticket.customer']['filter']
\ No newline at end of file